Product Q&A:
Q: Can it prevent fingerprints and provide a firm grip?
A: After repeated testing and improvement by Caudabe, Sheath's unique matte surface is very textured, which is difficult for other brands to copy. We can guarantee that when you touch the Sheath for the first time, you will immediately fall in love with its feel, non-greasy, non-slippery, firm grip.
Q: Is the Sheath drop and scratch resistant?
A: It has passed the 2 meters (6.6 feet) drop test, which is enough to withstand daily drops of varying degrees. The special frosted material is not easy to scratch, even if it is lightly cut by a little cutter, there is no obvious damage. Yet we don’t recommend you try it yourself.
Q: What is the material of the Sheath phone case?
A: Made of the ShockLite™ special material developed by Caudabe in the United States, it is very light and highly ductile, and will not become loose after long-term use.
Q: Does the Sheath support full coverage screen protectors?
A: The sheath is designed to be highly impact-resistant, and the screen edge part will be slightly inward. We recommend using Crystal Shield (a set of two) tempered glass protectors specially designed for Caudabe products. If you use a protector from other brands, it is recommended to install with the case on first to make sure you can alight the protector in a precise position.
Q: Does the Sheath support third-party factory charging cables?
A: Charging hole is enlarged to support most charging cables.
5. Does the Sheath support normal wireless charging and MagSafe chargers?
A: The Sheath supports wireless charging. Built-in MagSafe magnetic ring supports MagSafe charger and other MagSafe accessories such as Car mount, MagSafe wallet, floating style charger, etc. There will not be a MagSafe logo display when you put the case on. Only Apple's products will display the MagSafe Logo, but this has nothing to do with the function).
6. How is The Sheath MagSafe cleaned?
A: Remove the protective case and wipe it clean with a damp cloth (do not touch the inside with water to prevent damage to the MagSafe magnet). Proper cleaning can effectively extend the life of the protective case.
7. Is The Sheath easy to install and remove?
A: The Sheath is a special soft shell made from ShockLite™, which is super malleable and easy to assemble and disassemble. However, please do not apply excessive force and twist to avoid damage to the inner layer of the MagSafe magnet).
Shipping Q&A:
Q: What is the shipping fee?
A: (>Click here for full details)
Hong Kong: Free delivery for all items, including self-pickup points, convenience stores, smart lockers, and direct door-to-door delivery (including offices and residences).
Macau Region: Free SF Express delivery for purchases over $200.
Other countries: Free Hong Kong Post international shipping for orders over $350.
Mainland China: HKD$29 by SF Express to all provinces.
Note: Caudabe has designated distributors in some countries, it is recommended to purchase directly from the relevant agents.
