FAQ
Q: Is the D Armor a hard case or a soft case?
A: D Armor is completely hard on the outside and soft on the inside. All materials are completely transparent.
Q: Many brands on the market claim to be able to resist yellowing. What is the difference between D Armor and the others?
A: The reason why the mobile phone case turns yellow is because of the chemical change caused by hand sweat contacting the soft rubber, thus turning yellow. Most drop proof phone cases on the market are made of hard back cover and soft bumpers, or in worst case all soft plastic , which is basically impossible to resist yellowing. Moxbii changed this typical structure and manufacture a bumper that is hard on the outside and soft on the inside in one single piece.
Q: How is D Armor’s drop protection?
A: D Armor has passed MIL-STD 8106 516.7 SGS military drop tests as well as multiple in-house drop tests. By applying hamlet principle, that is hard on the outside and soft on the inside, the case effectively absorbs shocks and protects the phone.
Q: Will the button be difficult to press?
A: D Armor's button is a unique design, hard on the outside and soft on the inside, very crisp and neat, with a first-class feel and no yellowing!
Q: Is D Armor heavy and bulky?
A: The D Armor's frame weighs only 14g (take the 6.1 inch model as an example), which is very lightweight for a military-grade proof-proof case. The double-layer frame is made in one piece, so it can be kept slim.
Q:Does D Armor support wireless charging or MagSafe?
A: D Armor supports all types of wireless charging, including MagSafe, without compromising charging performance. However, it does not support MagSafe accessories that require strong magnetic attraction, such as MagSafe Wallet, MagSafe Car mount, etc. If you need to use these MagSafe accessories, it is recommended to remove the back plate. Using the D Armor bezel alone, there is already very adequate protection.
Q: Is D Armor easy to assemble and disassemble? Will it scratch the body?
A:The inside of D Armor is soft rubber, which is absolutely not easy to scratch the iPhone body. The four sides are cleverly added with a tiny slit, which is very easy to assemble and disassemble.
Q:How to clean?
A: Alcohol can cause damage to any plastic. If you need to use alcohol for cleaning, please use it moderately, try to control the amount and ensure instant evaporation; and do not allow alcohol to penetrate between the case and the phone.
Q:Proper deep cleaning:
A: Remove the case, rinse the dust and dirt inside and outside with clean water. Alternatively, use a non-irritating cleaning solution (such as hand sanitizer), wipe off the foam, gently rub the protective case, and finally rinse with clean water. Dry the water with tissue paper or a soft cloth, do not rub. With proper care, your phone case should last a long time.
Where is D Armor produced?
D Armor is designed and produced in Taiwan. Moxbii is by no means an OEM product, it is truly developed in-house. It is not sold on Taobao either.
Shipping Q&A:
Q: What is the shipping fee?
A: (>Click here for full details)
Hong Kong: Free delivery for all items, including self-pickup points, convenience stores, smart lockers, and direct door-to-door delivery (including offices and residences).
Macau Region: Free SF Express delivery for purchases over $200.
Other countries: Free Hong Kong Post international shipping for orders over $350.
Mainland China: HKD$29 by SF Express to all provinces.
Note: Moxbii has designated distributors in some countries, it is recommended to purchase directly from the relevant agents.
*What does the anti-yellow guarantee mean?Within 12 months from the purchase, if your D Armor has reached the "yellowish of a typical TPU soft case after one month of use". Moxbii provides an unconditional replacement for your bumper (Moxbii has the final decision) . <Click here for details>
