Product Q&A
Q: Does it provide fingerprint resistance and a non-slip grip?A: The Sheath has undergone extensive testing and refinement by Caudabe. Its unique matte surface offers a refined touch and exceptional texture—a level of craftsmanship that is difficult for other brands to replicate. We are confident that from the moment you first touch the Sheath, you will fall in love with its feel: it is fingerprint-resistant, non-slip, and provides a solid, reliable grip.
Q: Is The Sheath drop-proof and scratch-resistant?A: It has passed drop tests from 2 meters (6.6 feet), making it more than capable of handling daily drops and impacts. The specialized matte material features excellent scratch resistance; even light contact with a utility knife will not leave significant marks.
Q: What material is The Sheath made of?A: It is crafted from ShockLite™, a proprietary material developed by Caudabe in the USA. It is ultra-lightweight and highly ductile, ensuring the case maintains its perfect fit without loosening even after long-term use.
Q: Does The Sheath support full-coverage screen protectors?A: The Sheath is designed with high-impact protection at its core, so the edges wrap slightly inward toward the screen. We recommend using our Crystal Shield tempered glass protectors (available as a 2-pack add-on at the bottom of the product page), which are specifically designed for Caudabe cases.If using other brands, we suggest choosing a protector with a slightly smaller coverage area (commonly available at mobile accessory retailers). For the best fit, install the case first before applying the protector to avoid "lifting" at the edges. Please note that if a protector is not perfectly centered during installation, edge-lifting may occur.
Q: Does The Sheath support third-party charging cables?A: Yes, it supports the vast majority of third-party charging cables. The charging port features an enlarged cutout for maximum compatibility and convenience.
Q: Does The Sheath support standard wireless charging or MagSafe chargers?A: The Sheath supports wireless charging and features a built-in MagSafe magnetic ring. It is fully compatible with MagSafe chargers and MagSafe accessories from all major brands, including car mounts, MagSafe wallets, and floating charging stands.Note: The MagSafe animation/logo will not appear on the screen upon installation. The animation is exclusive to Apple original accessories and does not affect the actual magnetic performance or charging function.
Q: How do I clean The Sheath MagSafe?A: Remove the case first and gently wipe the exterior with a slightly damp cloth. Please avoid getting the interior wet to prevent the MagSafe magnets from detaching from the case. Proper maintenance will effectively extend the lifespan of your product.
Q: Is The Sheath easy to install and remove?A: Yes. Since The Sheath is an impact-resistant soft case made of ShockLite™, it is highly flexible, making installation and removal very easy. However, please avoid excessive twisting or force to prevent damaging the internal MagSafe magnetic layer.
📍 Want to experience the Caudabe minimalist feel in person?
Our full collection is in stock and available at authorized retail locations across Hong Kong.
We have retail points in Mong Kok, Tsim Sha Tsui, Causeway Bay, Wan Chai, Kwun Tong, Tsuen Wan, and Tuen Mun, allowing you to try them out and select the perfect model on-site. All locations sell Official Authorized Units, ensuring your after-sales rights are protected.
💳 Supported Payment Methods:Cash, Visa / Master, Octopus, AlipayHK, and WeChat Pay.
👉 View all Hong Kong store addresses and contact numbers
