MENU CART {{currentCart.getItemCount()}}

Terms and Conditions


「We」refer to SG Design HK/ Hotphone.com.hk throughout this website.

Online Orders Policy
  • We reserve the right to cancel or amend the orders.
  • All orders cannot be cancelled or refunded.
  • Successfully placing an order means you have accepted our Shipping Policy and the following Product Terms and Conditions:


Product Terms and Conditions (Applicable to this website and Hong Kong Region authorized resellers) 

All products are ideally designed under precise test and continuous improvements to protect your mobile devices. However, we could not guarantee full protection to any ways of daily use. Buyers have to agree the following policies: 

  • Device manufacturers may amend the design including product dimensions without prior notice. Buyers cannot refund because of these changes. 
  • We will not argue on 【Level of Protection】and no refund should be raised under this condition. 
  • We will not be responsible for any damages, superficial scratches or malfunctions to your devices. 
  • We will not be responsible for any physical hurt to the human body as a result of use of our products. 

Please visit separate pages for privacy, shipping, and payment policy. 

Reach us?
cs@taicheong.hk / Click to WhatsApp: 852-56636193  (No Voice Call Services)